Terms of service

Terms of Service – PlaineCo

By accessing or purchasing from PlaineCo, you agree to be bound by the following terms and conditions. Please read them carefully before using our website.

Overview

This website is operated by PlaineCo. Throughout the site, the terms “we,” “us,” and “our” refer to PlaineCo.

By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

Eligibility

By using this site, you confirm that:

You are at least 18 years old
You have the legal authority to enter into this agreement

Products & Services

PlaineCo offers products under:

Plaine Raw (raw hair extensions)
Plaine Coture (athleisure apparel)

All products are subject to availability and may be discontinued at any time.

We reserve the right to limit quantities or refuse service to any customer.

Pricing & Payments

All prices are listed in USD.

PlaineCo reserves the right to:

Modify pricing at any time
Correct pricing errors

Payments must be authorized at checkout. Orders will not be processed until payment is confirmed.

Order Acceptance

We reserve the right to cancel or refuse any order for reasons including:

Suspected fraud
Unauthorized transactions
Pricing or inventory errors

If your order is canceled, you will be notified and refunded.

Shipping & Delivery

Shipping timelines are estimates and not guaranteed.

PlaineCo is not responsible for:

Carrier delays
Lost or stolen packages once marked delivered
Incorrect shipping information provided by the customer

Please refer to our Shipping Policy for full details.

Returns & Refunds

All return policies are outlined in our Refund Policy.

Plaine Raw products are final sale
Plaine Coture items may be returned within 7 days if eligible

Product Disclaimer

Due to the natural nature of raw hair:

Texture patterns may vary slightly
No two bundles are identical

This is not considered a defect.

Intellectual Property

All content on this website—including logos, designs, images, and text—is the property of PlaineCo and may not be used or reproduced without permission.

Prohibited Use

You may not use this site:

For unlawful purposes
To violate any laws or regulations
To exploit, harm, or misuse our services

Violation of these terms may result in termination of service.

Limitation of Liability

PlaineCo shall not be liable for any:

Indirect or incidental damages
Losses resulting from use of our products or website

All products are used at the customer’s discretion.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will be posted on this page.